Welcome to Factorybuy! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Factorybuy.store, which is operated by Domovo. By using our website, you agree to the collection and use of information in accordance with this policy.
When you visit Factorybuy.store, we automatically collect certain information about your device. This includes details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also gather information about the individual web pages or products you view, what websites or search terms referred you to our site, and how you interact with the site. We refer to this automatically collected data as “Device Information.”
To enable currency conversion based on your location, you (the visitor) agree to allow third parties to process your IP address. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie automatically removed when you close your browser). This ensures that the selected currency remains consistent while you browse, allowing prices to convert to your local currency.
We collect Device Information using the following technologies:
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information (such as credit card details, which are processed securely by our payment gateway providers and not stored directly by us), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we’re referring to both Device Information and Order Information.
We use the Order Information we collect primarily to fulfill any orders placed through the Site. This involves processing your payment information, arranging for shipping via our US warehouse, and providing you with invoices and/or order confirmations.
Additionally, we use this Order Information to:
We use the Device Information we collect to help us screen for potential risk and fraud (particularly your IP address) and, more generally, to improve and optimize our Site. For instance, we use it to generate analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns.
We share your Personal Information with third parties to help us use it as described above. For example:
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a resident of certain regions, such as the European Economic Area (EEA) or California, you have specific rights regarding your personal information. These may include the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the information below.
For European residents, we process your information to fulfill contracts (e.g., orders) or for our legitimate business interests. Please note your data may be transferred outside Europe, including to Canada and the United States.
For California residents, you have the right to know about the personal information collected, disclosed, or sold, and the right to opt-out of the sale of your personal information (if applicable). Factorybuy does not sell personal information as defined under CCPA.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
The Site is not intended for individuals under the age of 18.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@factorybuy.store.
You can also reach us via postal mail at our legal registered address:
Domovo (operating as Factorybuy) Building No./Flat No: 113, Captain Gaur Marg, New Delhi, Delhi 110020, India
For information on our US warehouse for returns and fulfillment, please refer to our Shipping & Delivery and Return & Refund policies.
If you have any questions, here are some useful links:
